Alorica

Today our MLBA chapter had the opportunity to partner with our friends at Souls Harbor and provide toys for some AWESOME kids! Thank you so much for allowing us to contribute to your amazing organization!

Congratulations to our Game Changers for 2H 2020! Trinity Hawkins Jacob Waisner Judith Thomas ... Lisa Shores All of our winners will receive a $100 bonus, a certificate, Alorica Swag and their choice of meal from any restaurant! Your contributions do not go unnoticed! All four of our employees are extremely deserving of the award and change the game in all of their respective departments. We could not continue to succeed without you!!! #GameChanger #Alorica

Happy Thanksgiving from Joplin Alorica!

Team Heeren and Alvarez can always depend on the brawny man.

JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary... Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues See more

Team Heeren and Alvarez clowning around

More pictures from our awesome staff in celebration of Veteran’s Day!

Team Heeren and Alvarez celebrate with a bunch of Hocus Pocus

Don’t worry...it’s just a little Hocus Pocus! Team Heeren and Alvarez get ready for Halloween with Black Cat Day!

It's Global Referral Day and we want people just like YOU. Not only do you get to work with your friends but you will get a $20 bonus every pay period as long as you both work here! Plus refer someone to us today and if they show for interview you will get a bonus of $25 and another $25 if we hire them! ** Text your referrals to 417-986-2553 or email them to [email protected] **... Please include YOUR Name & OID as well as your referrals name and contact information. You can also use this link to send us your referral as well. Employee Referral Microsoft Form: https://forms.microsoft.com/Pages/ResponsePage.aspx

Today we honor our amazing employees for their service. Thank you so much and Happy Veteran’s Day!!

Refer as many people as you can and get rewarded! Each referral we hire means more cash for YOUunlimited, uncapped for as long as you both work at Alorica! Whenever you refer someone to Alorica you can get a bonus of $20 per person per paycheck for as long as they work here! And to sweeten the deal right now through National Referral Day you can get an additional bonus by sending people our way.... Refer your friends: IF they show for their interview you'll get a $25 bonus. ...IF we hire them & they start with us you will get an additional $25! ** Text your referrals to 417-986-2553 ** Please include YOUR Name & OID as well as your referrals name and contact information.

What goes together like Donuts and Coffee? How about your friends and work! National Referral day is Thursday, October 22nd and Alorica needs people like you! Whenever you refer someone to Alorica you can get a bonus of $20 per person per paycheck for as long as they work here! And to sweeten the deal right now through National Referral Day you can get an additional bonus by sending people our way.... If you refer someone to us and they show for their interview you'll get a $25 bonus and if we hire them and they start with us you will get an additional $25! That's like the sprinkles on top of your already delicious donuts!! Text your referrals to 417-986-2553 be sure to include your name and EID.

Team Heeren and Alvarez celebrate breast cancer awareness by sporting some pink!

Happy Amazon Prime Day! Celebrate by shopping on smile.amazon.com! Select Making Lives Better With Alorica as your charity of choice, and Amazon will automatically donate 0.5% of your purchase to MLBA. It costs you nothing, you get the same great products and service as on amazon.com, and we’re able to help more people in need. Talk about a win-win-win! #MLBAlorica #sharethelove

More AWESOME costumes from our Customer Service Appreciation week contests!

We want to thank ALL of our employees who particpated in our Customer Service Week costuime contests! That being said, below are the winners for each day! 1. Sports Day- Madison McNett 2. Decades Day- Frank Kraft 3. Halloween Day- Elyssa Barlow... 4. Cosplay Day- Robyn Crosby Congratulations to all of our winners!

Congratulations to Madison McNett (right) on winning our Sport's Day costume competition! Thats an extra $100 in your pocket for wearing an awesome costume!

A house divided. Who will win tonight?

Hey Alorica Joplin! Check out the schedule of events for next week's costume competitions and win some big $$$ by participating for Customer Service Appreciation Week!