Schnucks

"Creating an environment where customers receive exceptional service is one of Schnucks' core values. The exact opposite was on display yesterday, when a customer attempted to use cash to purchase a money order at one of our stores and was refused. This should not have happened. We have spoken to the customer by phone to apologize. The teammate involved was terminated. I would also like to publicly apologize as well. The customer visited our store to purchase a money order wi...th a debit card, and showed identification issued by the state of Florida. Due to multiple recent incidents of fraud where subjects were using stolen debit cards and showing out-of-state identification -- most frequently from the state of Florida -- to purchase high-dollar money orders, the customer was asked to use cash to make the purchase instead. Later in the day, the customer complied with the request, when his wife returned to the store with cash. The money order should have been sold to her at that point. It was not. I deeply apologize to the customers and am incredibly disappointed in the poor judgement that was used in handling this incident. Although the teammate was focused on the recent increase in fraud, once the customer produced cash for the transaction, the money order should have been sold without further issue. I want our customers to feel welcomed and respected in our stores and I sincerely apologize for how our customers were treated in this instance. We have also extended an offer to the customers to meet with them in person to offer our apologies as well." Todd Schnuck Chairman & CEO, Schnuck Markets, Inc.

Follow our main Schnucks page going forward for future coupons and specials. Please click here to go there directly: http://on.fb.me/1cYgFOS

Be on the lookout for our Drive Time Special tomorrow! Follow our main Schnucks page going forward for future coupons and specials. Please click here to go there directly: https://www.facebook.com/Schnucks

We have moved our DTS to today (Wednesday) with extended hours! It's one of our more popular deals so don't miss out. Click over to the Main Schnucks FB Page for your deal now: https://www.facebook.com/Schnucks

Who's excited for tomorrow's Drive Time Special? Make sure to follow our main Schnucks page for this deal: https://www.facebook.com/Schnucks

The Friday Drive Time Special has been posted. Click over to the Main Schnucks FB Page for your deal now: https://www.facebook.com/Schnucks

Have you checked out our Market Madness game yet? Click our picture below for info and then go to the main Schnucks FB page and vote for your favorite team each day. You can help decide which product wins:

Our Drive Time Special for today has been posted. Click link to go to the main FB page to get your deal - https://www.facebook.com/Schnucks

Schnucks Market Madness begins NOW! Click photo to find out more and go to our main Schnucks FB page to start voting. By commenting each day after 5pm you help decide who wins!

Our Drive Time Special has been posted! To get our special click photo to go to the Schnucks Main FB page to get the coupon:

NEW Deals on Instagram! Follow us on Instagram @schnuckmarkets for Thursday Specials similar to our Friday DTS! Click here: http://expi.co/0H6UI

Vegetarian Mini Loaf Pizza! Click photo for recipe: